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FAQs - Inverter and Battery Solutions

General Queries

1. Q: What makes The Home Care a trusted inverter and battery supplier in Bhubaneswar?

A: The Home Care is a leading supplier of top-brand inverters and batteries, offering reliable products, expert installation, and dedicated customer support.

2. Q: Which areas of Bhubaneswar do you serve?

A: We provide doorstep delivery and installation services across all areas of Bhubaneswar, ensuring convenient access to our products.

3. Q: Do you offer warranties on your inverter and battery products?

A: Yes, we provide manufacturer-backed warranties on all our products, ensuring peace of mind for our customers.

4. Q: What are the top brands of inverters and batteries for home use?

A: The top brands of inverters and batteries for home use include:

  • Inverter Brands:
    • 1. Luminous
    • 2. V-Guard
    • 3. Okaya
    • 4. Exide
    • 5. Amaron
  • Battery Brands:
    • 1. Luminous
    • 2. V-Guard
    • 3. Okaya
    • 4. Exide
    • 5. Amaron

5. Q: Why these brands?

A: These brands are known for their reliability, efficiency, and durability, making them popular choices for home use. They offer a range of products to suit various power requirements and budgets.

Additional Tips:

  • Always consider factors like power capacity, voltage, and warranty when selecting an inverter or battery.
  • Look for brands with good customer support and service networks.
  • Consult with experts to determine the best inverter and battery combination for your specific needs.

Inverter-Related Queries

1. Q: What types of inverters do you supply (sine wave, square wave)?

A: We supply sine wave inverters from renowned brands, ensuring efficient power conversion.

2. Q: What capacity inverters do you offer (1KVA, 2KVA, 5KVA)?

A: Our inverter range includes 1KVA to 50KVA, catering to diverse power needs.

3. Q: Do you provide installation services for inverters?

A: Yes, our trained technicians ensure expert installation, ensuring optimal performance.

Battery-Related Queries

1. Q: What types of batteries do you supply (lead-acid, lithium-ion)?

A: We supply lead-acid and lithium-ion batteries from top brands, offering reliable power storage.

2. Q: What capacity batteries do you offer (100Ah, 200Ah)?

A: Our battery range includes 50Ah to 1000Ah, meeting various power requirements.

3. Q: How long does a battery typically last?

A: Battery life depends on usage and maintenance, typically ranging from 3-5 years.

Service and Support Queries

1. Q: Do you offer maintenance services for inverters and batteries?

A: Yes, The Home Care offers regular maintenance services to ensure optimal performance.

2. Q: What is your response time for service requests?

A: We respond to service requests within 24 hours.

3. Q: Do you have a dedicated customer support team?

A: Yes, The Home Care customer support team is available to assist.

Payment and Pricing Queries

1. Q: What payment options do you accept?

A: We accept cash, credit/debit cards, and online banking.

2. Q: Do you offer discounts or promotions?

A: Yes, we occasionally offer discounts and promotions, which you can avail from our website www.thehomecare.co.

Order and Delivery Queries

1. Q: How long does delivery take?

A: Delivery typically takes 24-48 hours within Bhubaneswar.

2. Q: Can I track my order?

A: Yes, we provide order tracking updates. You can track your order details from our website www.thehomecare.co.