FAQs - Inverter and Battery Solutions
General Queries
1. Q: What makes The Home Care a trusted inverter and battery supplier in Bhubaneswar?
A: The Home Care is a leading supplier of top-brand inverters and batteries, offering reliable products, expert installation, and dedicated customer support.
2. Q: Which areas of Bhubaneswar do you serve?
A: We provide doorstep delivery and installation services across all areas of Bhubaneswar, ensuring convenient access to our products.
3. Q: Do you offer warranties on your inverter and battery products?
A: Yes, we provide manufacturer-backed warranties on all our products, ensuring peace of mind for our customers.
4. Q: What are the top brands of inverters and batteries for home use?
A: The top brands of inverters and batteries for home use include:
- Inverter Brands:
- 1. Luminous
- 2. V-Guard
- 3. Okaya
- 4. Exide
- 5. Amaron
- Battery Brands:
- 1. Luminous
- 2. V-Guard
- 3. Okaya
- 4. Exide
- 5. Amaron
5. Q: Why these brands?
A: These brands are known for their reliability, efficiency, and durability, making them popular choices for home use. They offer a range of products to suit various power requirements and budgets.
Additional Tips:
- Always consider factors like power capacity, voltage, and warranty when selecting an inverter or battery.
- Look for brands with good customer support and service networks.
- Consult with experts to determine the best inverter and battery combination for your specific needs.
Inverter-Related Queries
1. Q: What types of inverters do you supply (sine wave, square wave)?
A: We supply sine wave inverters from renowned brands, ensuring efficient power conversion.
2. Q: What capacity inverters do you offer (1KVA, 2KVA, 5KVA)?
A: Our inverter range includes 1KVA to 50KVA, catering to diverse power needs.
3. Q: Do you provide installation services for inverters?
A: Yes, our trained technicians ensure expert installation, ensuring optimal performance.
Battery-Related Queries
1. Q: What types of batteries do you supply (lead-acid, lithium-ion)?
A: We supply lead-acid and lithium-ion batteries from top brands, offering reliable power storage.
2. Q: What capacity batteries do you offer (100Ah, 200Ah)?
A: Our battery range includes 50Ah to 1000Ah, meeting various power requirements.
3. Q: How long does a battery typically last?
A: Battery life depends on usage and maintenance, typically ranging from 3-5 years.
Service and Support Queries
1. Q: Do you offer maintenance services for inverters and batteries?
A: Yes, The Home Care offers regular maintenance services to ensure optimal performance.
2. Q: What is your response time for service requests?
A: We respond to service requests within 24 hours.
3. Q: Do you have a dedicated customer support team?
A: Yes, The Home Care customer support team is available to assist.
Payment and Pricing Queries
1. Q: What payment options do you accept?
A: We accept cash, credit/debit cards, and online banking.
2. Q: Do you offer discounts or promotions?
A: Yes, we occasionally offer discounts and promotions, which you can avail from our website www.thehomecare.co.
Order and Delivery Queries
1. Q: How long does delivery take?
A: Delivery typically takes 24-48 hours within Bhubaneswar.
2. Q: Can I track my order?
A: Yes, we provide order tracking updates. You can track your order details from our website www.thehomecare.co.